Support center & FAQ

FAQ

Frequency Asked Question

Creating an account is simple:

  1. Click on the “Sign Up” button at the top right corner of the website.

  2. Fill in your name, email, and a secure password.

  3. Confirm your email address by clicking the link sent to your inbox.

To track your order:

  1. Log in to your Alahddin.pk account.

  2. Go to the “My Orders” section.

  3. Click on the order you wish to track to view its status.

We accept the following payment methods:

  • Credit/Debit Cards

  • Cash on Delivery (COD)

  • Bank Transfers

  • Digital Wallets (where applicable)

For details on returns and exchanges, please refer to our Refund and Returns Policy.

If you receive a damaged or defective product:

  1. Take clear photos of the product and packaging.

  2. Contact our support team within 48 hours of receiving the item.

  3. Follow the return process as outlined in our Refund and Returns Policy.

Yes, your privacy is our priority. We employ advanced security measures to protect your personal and payment information. For more details, review our Privacy Policy.

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